Any organization which wishes to shift its competitive positioning faces the difficult task of developing a management and leadership style that reflects the organization’s vision and helps all personnel achieve that vision. Leading a function’s performance is not just a set of behaviors that you apply the same way in all situations. Rather, it is the ability to assess an environment – and its people – and choose the right skills and applications for the specific situation.

The first step in this process is equipping managers with the key skills of team leadership for the current business and organizational environment. This course offers both traditional leadership skills such as setting direction, communication, and feedback. It, also, offers leadership skills geared more directly to the current environment such as change management and coaching.

At the end of this course training, delegates will:

• Understand the nature of a changing function or environment and learn how to tailor your leadership approach to address this environment
• Master the skills of setting a direction and establishing flexible plans that deliver the required results
• Practice the leadership skills of effective questioning, advocacy, and presentation
• Learn to deliver effective feedback for both positive behavior and for confronting non-performance
• Practice the skills for assessing a person’s needs and based on those needs, deliver effective coaching or mentoring
• Learn and apply the basic skills and applications of effective team building
• Clearly define and communicate the organization’s business context
• Clarify, assess and address your own personal assumptions, biases, and values regarding team leadership
• Tailor your leadership approach to people’s individual styles
• Master the basic skills of principled, “win-win” negotiation and persuasion

This training course is designed for functional managers who have the responsibility for developing and maintaining high-performance teams. Participants will learn how to assess their own team strengths and improve their function with competence.

• Context, Direction, Vision and Outcomes
• Managing Individual Differences
• Communication and Advocacy – Questioning, Listening and Presentation Skills
• Team Building and Empowerment
• Coaching and Managing Performance Issues