COURSE OVERVIEW

Corporate leaders and outstanding performers are not defined by their IQ or even their job skills, but by their Emotional Intelligence: a set of competencies that distinguishes how people manage feelings, interact and communicate. Unlike IQ, Emotional Intelligence Quotient (EQ) continues to develop with life experiences. Understanding and raising your Emotional Intelligence is essential to your success and leadership potential. EQ is the barometer of excellence on virtually any job.

The Leading with Emotional Excellence; Psychology of Innovative Leadership training course will enable delegates appreciate that their daily encounters are shaped not just by their rational judgment and personal history, but are largely influenced by their perceptions and expectations. Delegates will be given skills and knowledge to apply EQ in the workplace to enhance their teamwork.

COURSE OBJECTIVES

At the end of this course training, delegates will learn:

  • How to recognize and understand mood and emotions, as well as their impact on others
  • How to understand the emotional personality of other people and skills to respond according to their emotional reactions
  • Interpersonal skills, which indicate the individuals’ proficiency in managing relationships and building networks
  • Skills in responding to criticisms & adversity
  • Emotional competencies such as intentionality, resilience, and creativity
  • Better leadership skills to motivate themselves and inspire others
  • Innovative teamwork & corporate transformation skills
  • Emotional resilience to manage the performance of their team
  • Influencing and persuasion abilities to lead others more effectively

TARGET AUDIENCE

  • All professionals & leaders who need to have in-depth knowledge of human behaviors
  • Anyone who is interested in developing themselves to be a better leader

COURSE OUTLINE

  • What is Emotional Excellence
  • Developing EQ and Personal Competencies
  • EQ Practices for Innovative Teamwork
  • Developing EQ competences for Innovative Teamwork
  • Personal and Corporate Transformation

Delivery Format

Online, In-country and Overseas

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