COURSE OVERVIEW

The Executive Assistant or a Personal Assistant plays a pivotal role in the organization’s management, they assist the management to take responsibility for the top executive’s office tasks and manage them effectively. Personal Assistant duties include overall assistance to managers and senior executives, to handle and perform a vast variety of tasks, which ultimately contributes to the overall results of the management or the manager.

From this training program on the Executive Assistant and Personal Assistant (PA) Training Certification Course offered by Proventio Academy, the participants will cultivate a professional attitude for elevating their work relationship with their manager and building effective connections with stakeholders involved with the management.

This course will enable participants with important insights to increase tolerance to stress and stay in control of time and deadlines. They will learn crucial skills in organizing professional meetings, writing effective agendas, and minutes of meetings in this program. Participants will learn the best practices and tools that will enable them to develop their emotional intelligence, business etiquette, and multitasking capabilities to develop as a next-generation Executive Assistant, Personal Assistant, or Personal Secretary.

COURSE OBJECTIVES

By the close of the Executive Assistant and Personal Assistant (PA) Training Certification Course, professionals of this course will be able to:

  • Aid directors and senior managers by performing pivotal roles
  • Discover proactive approaches, problem-solving and decision-making skills
  • Master the art of multi-tasking and organizing skills
  • Learn time management and principles of prioritizing
  • Represent your Manager in the Networking circle
  • Synchronize your work style with your manager’s work styles
  • Strike a balance between independent decision making and getting the Manager involved
  • Get situations under control with proven time and stress management strategies
  • Organize meetings, appointments, travel arrangements, and manage priority tasks
  • Boost their presentation and report writing skills
  • Understand the art of managing conflict
  • Comprehend the fundamentals of corporate and management behaviour
  • Learn the impact of technology used by next-generation executives and assistants
  • Understand the importance and techniques of protocol and diplomacy

TARGET AUDIENCE

This Executive Assistant and Personal Assistant (PA) Training Certification Course is great for both individuals who want to start their career in this role and also for people who have relevant experience in this position but want to refine and systemize their existing skills and knowledge to progress in their career. This is a great course for anyone responsible for supporting the management or senior officers/managers with their administrative work. They may include:

  • Executive Secretaries
  • Personal Secretaries
  • Executive Assistants
  • Personal Assistants
  • Administration Managers
  • Management Secretaries
  • Office Managers
  • Senior Assistants

COURSE OUTLINE

Below are the course components that would be covered during the Executive Assistant and Personal Assistant (PA) Training Certification Course:

  • Role of a Modern Personal Executive Assistant
  • Assistant and Manager Relationship
  • Time Optimization, Task Management & Prioritization
  • Business Etiquettes and Diplomacy
  • Effective Interpersonal Communication
  • Meetings Management
  • Emotional Intelligence (EI) and Stress Management
  • Visitors Management
  • Professional Business Communication
  • Additional Responsibilities

Delivery Format

Online, In-country and Overseas

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