The Advanced Teamwork & Cooperation Skills training course is intended to provide the delegates with an understanding of the importance of effectively communicating roles & responsibilities; working well with others to create a high-performing team; realizing the importance of continuous improvement; being a solution-seeker vs. a problem-solver; and knowing that collaboration is a vital resource to help their organization achieve a competitive advantage. Participants will learn to put individual differences aside and focus on the task to be achieved. They will “make the task the boss”, teamwork the solution, and adapt their approach and behavior to meet the needs of the task. Then in their roles as team leads, supervisors, managers and leaders they will be able to demonstrate their ability to put Principles into Practice.

This training course is based on accomplishing these objectives:

Know the 15 Characteristics of Effective Teams

Have a Checklist for Course Correction when your team gets distracted

To improve skills in:

• Diagnosing and solving team performance issues
• Building individual capacity and a sense of community
• Continuous Improvement
• Written and oral communication
• Critical thinking and analysis
• Teamwork  
• To increase the delegate’s knowledge of:
• The 4Cs of Effective Leadership
• The Key Elements of Personal Effectiveness
• How to set meaningful Standards and Objectives
• How to evaluate the level of team innovation and collaboration
• The Four Steps needed to build a high performing team
• How to establish the right environment for innovation and collaboration
• Building Trust by continuously achieving a “Yes” to Four Vital Questions

• All professionals & leaders who need to have in-depth knowledge of best practices in building high-performing teams
• Anyone who is interested in developing themselves to be a better leader
• Anyone who has the responsibility of enhancing team building and collaboration in today’s rapidly changing global business environment

1. Understand the Improvement and use the Improvement

Key Topics:

• Our Current Challenges
  • Self-Assessment
  • Organizational-Assessment
• The Source of Kaizen
• Improvement and Change
• Create Culture for Improvement
• Create Vehicles for Improvement
• Systematize Improvements
• The 4Cs of Effective Leadership
• The Core Elements of Personal Effectiveness Defined

2. Encourage Team Building, Innovation, and Continuous Improvement

  Key Topics:

• Cultivate Process Orientation
• Involve everyone in Improvement
• Improvement Action Plan Model
• Create a Team Plan for Improvement
• Tools for Improvement
• Team/Unit/Department Checklist
• Cause and Effect Diagrams
• Checklist for New Ideas
• The Four Step Team Building Process

3. The Importance of Clearly Defined Roles and Responsibilities

Key Topics:

• Why each Team Member is a Critical Component in Achieving Goals
• Be Ready to Answer the “Why” Questions
• The Four-Factor Approach
• Clarify Through Expectations
  • Define your Expectations of others
  • Identify the Expectations of others
  • Respond to the Expectations of other
  • Define your Leadership Priorities
• Clarify With Documentation
  • Engage your Team in the Organization’s Mission, Vision, Values Statements
  • Help others see their Importance to the Mission and Vision
  • Evaluate Job Descriptions
  • List Of Delegated Tasks

4. The Multi-Generational and Leading High Performing Teams

Key Topics:

• Evaluate the preferred work environment and motivations of the six or seven generations in the workplace
• Address a Multi-Cultural, Multi-Generational Workforce and Global Needs
• What Innovations are Needed
• The Role of the Leader Coach and Change Agent
• Instituting and Managing Change
• Creating Synergy in Teams
• The 15 Characteristics of Effective Teams
• Work with others towards Shared Goals

• Advanced Teamwork & Cooperation Skills in Action

Key Topics:

• Evaluate the Level of Team Innovation and Collaboration
• Chart a Course For Team/Employee Development and Staying on Track
• Your Role in Team Building
  • Your Role in Training
  • Types and Sources of Training
  • Topics for Training
  • The Training Process – Be A Master Mentor
• Understand The Employee Growth Process Anticipate Organizational Staffing Needs
  • Tie Team Goals to the Business Plan and/or Strategic Plan
  • Assess The Needs of Team Members
  • Emphasize Critical Thinking to Develop Capacity and Skills
  • Use Mentors to Develop High-potential Employees
• Create a Team Development Plan
  • The Customer Service Path and the Customer Service Diamond
  • Coaching Skills and Coaching For Effectiveness
  • Mentoring Skills and Mentoring for Growth
  • Change Management Skills