Administrators, Secretaries & PAs are now often called upon to make documents and correspondence available. It is important that the business writing skill is of the highest professional standard. How well you communicate determines your own professional image as well as perceptions of your organization. It directly influences how others view your work performance, as well as your eligibility for career advancement.

By attending the discussion and activity based Business Writing Skills for Administrators, Secretaries & PAs training course, delegates will be able to return to the workplace confident in their ability to prepare professional and effective documents; thus enabling them to raise their profile within their organization.

At the end of this training course, delegates will:

• Improve their basic English language skills
• Learn how to plan and prepare documents quickly and efficiently
• Upskill their ability to produce effective minutes and reports
• Know how to avoid the pitfalls of written communications
• Be able to produce persuasive communications to get better results in the workplace

• Administrators, Secretaries and Personal Assistants
• Support staff who want to be able to create professional and effective written work
• Those who wish to communicate in a modern and efficient, yet professional manner
• Those who want to develop and enhance their role within their organization

• The Management Function: Office Management
• Communication: Its Power, Components and Levels
• Organizational (Behavioural and Technical) Competence Effectiveness
• Interpersonal Skills
• Implementation/Administration Guidelines